12K+
Customer questions answered
AI support grounded in your content
Give every customer an answer they can trust.
Dobe turns your docs and website into a focused AI assistant you can install in minutes.
Why Dobe Chat
82%
Answers resolved instantly
34%
Fewer repetitive tickets
1.8M
Knowledge chunks indexed
Sample metrics
Turn your knowledge into useful answers, reduce repetitive support, and learn from every conversation.
Improve every answer
A focused assistant, backed by your business.
Connect knowledge, shape behavior, review conversations, and see what customers still need.
Knowledge
Your assistant answers from trusted sources.
Search sources...
All sources 8Folders File types
Product DocumentationUpdated 2 days ago - 128 chunksIn use
Shipping & Returns PolicyUpdated 5 days ago - 64 chunksIn use
Pricing & PlansUpdated 1 week ago - 48 chunksIn use
Troubleshooting GuideUpdated 1 week ago - 96 chunksIn use
Integration Help CenterUpdated 2 weeks ago - 72 chunksNot in use
Answer analytics
See how your assistant is performing.
Total answers
1,248 ↑ 18%
Resolution rate
72% ↑ 9%
Helpful rate
86% ↑ 6%
May 6May 7May 8May 9May 10May 11May 12
ResolvedNeeds improvement
Assistant behavior
Control tone, style, and guardrails.
ToneHelpful & friendly
LengthConcise
LanguageEnglish (US)
SafetyOn
HandoffEscalate when unsure
Conversation review
Inspect conversations and identify gaps.
Search conversations...
AMWhere can I track my order?I placed an order yesterday but haven't received any tracking info.Needs review2h ago
JSDo you offer refunds?I'd like to return an item I bought last week.Needs review4h ago
KLIntegration with ShopifyHow do I connect Dobe Chat to my Shopify store?Reviewed1d ago
Fewer handoffs
Reduce escalations and improve resolution.
38% fewer handoffs
vs. previous 30 days
Handoffs 142 ↓ 38%
Resolved by assistant 78% ↑ 16%
Knowledge to insight
From source material
to customer answer.
Build one useful support system from
content, conversations, and feedback.
Connect the tools your
team already uses.
See integrationsPricing
Simple pricing
for every stage.
Choose the plan that fits your team's needs and
deliver better customer support with knowledge-based answers.
Starter
For individuals and small teams
$19/mo
Billed yearly Save $60
- 1 knowledge base
- Up to 2 team members
- Unlimited questions
- Basic analytics
- Email support
Most popular
Pro
For growing teams and businesses
$59/mo
Billed yearly Save $120
- 5 knowledge bases
- Up to 10 team members
- Unlimited questions
- Advanced analytics
- Custom branding
- Priority support
Enterprise
For large teams and organizations
Custom
Tailored to your needs
- Unlimited knowledge bases
- Unlimited team members
- Advanced security & SSO
- Custom integrations
- Dedicated success manager
- SLA & uptime guarantee
14-day free trial. No credit card required.
Enterprise-grade security and compliance.
♡ All plans include our core AI assistant, knowledge retrieval, and unlimited end users.
One assistant for every
customer question.
Build a Dobe Chat assistant grounded in the content
your team already trusts.
Install in minutesImprove from every conversation